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In these terms and conditions "we" and "us" mean giggear.com.au, and "you" means you the customer.
Words spelt with initial capital letters are defined terms which, for your ease of reference, are set out at the end of the terms and conditions. These terms and conditions together with your Order constitute the entire Contract between us and you for the supply of Products. No other terms and conditions will apply.
The Contract cannot be varied unless we agree to vary it in writing or by email.
Security
The www.giggear.com.au website is hosted on server?s provided through a web hosting service provided by Netregistry Pty Ltd. Netregistry Pty Ltd is one of Australia?s registered domain name providers and is one of Australia?s leading web hosting companies. All personal information and credit card information is processed through their leading edge and extremely secure data centre and payment gateway linked directly to the payment processing systems of the National Australia Bank and St George Bank
All personal information and credit card information in the check out process is ENCRYPTED using a 128 bit secure server.
giggear.com.au makes use of Secure Socket Layers (SSL) to encrypt all data provided by you.
All Payment information is electronically processed and protected.
Payment Options
The following describes the payment option for your giggear.com.au purchase.
If you are still unsure about any aspects of the payment options, please do not hesitate to contact us.
On-line via Credit Card
We recommend this as the fastest & most efficient method of purchasing your goods on-line from us.
Our site is extremely safe. When transacting via Netregistry?s secure server, your credit card and personal details are encrypted using the latest industry standards SSL (Secure Socket Layer) 128 Bit encryption technology before being sent over the internet.
If you are still unsure about purchasing on-line using your credit card, then we suggest you choose from the payment options below to ensure you are entirely satisfied with your GigGear shopping experience.
giggear.com.au accepts on-line payments using the following credit cards:
GigGear Australia Pty Ltd will appear on your financial institution statement as the company you have paid for your products and services.
EFT and Internet Banking
If you do not have a credit card or have a card that is not accepted by giggear.com.au, then we recommend that payment be made using electronic funds transfer or internet banking. When you place your order our banking details for payment by this method are provided on the order confirmation which will be emailed or sent to you.
Off-line via Credit Card
If you wish to pay using your credit card, but would prefer not to pay on-line, then simply choose Phone Ordering in Payment Method section of Check out process, then continue to Check out process.
You will then need to contact giggear.com.au on 03 9720 2550 during business hours to arrange for payment. You may also discuss other methods of payment such as bank transfer.
GigGear Australia Pty Ltd will appear on your financial institution statement as the company you have paid for your products and services.
Cheque
giggear.com.au also accepts cheques. Please note that all cheques require a clearing period and your order will not be shipped until the cheque has been cleared. Simply choose the "Cheque" option from the method of payment when purchasing your items, write your name and Order Id (displayed on Order Confirmation Screen) on the back of the cheque and post it as follows:
Cheques should be payable to:
GigGear Australia Pty Ltd
Mailing Address
Factory 18, 21 Barry Street
Bayswater VIC 3153
Australia
Money Order
If you unable to pay by any of the above methods then we recommend that payment be made via Australia Post Money Order. Simply choose the "Money Order" option from the method of payment when purchasing your items, write your name and order number on the back of the Money Order and post it to the following address:
GigGear Australia Pty Ltd
Factory 18, 21 Barry Street
Bayswater VIC 3153
Australia
Placing Your Order
You may place an Order by completing the shopping cart check out on the giggear.com.au Web Site. Completion of the check out process requires initial registration on the website. Registration requires that you provide a user name and password. The information gathered by the registration process is to assist us in fulfilling our obligations to you. All personal information is treated in accordance with our privacy policy which is detailed in full on the website. Click here to view our privacy policy.
Information contained on the giggear.com.au Web Site constitutes an invitation to treat. No such information constitutes an offer by us to supply any Products.
Supply of Your Products
Subject to the terms and conditions, we will supply to you the Products indicated on your Order.
When your Order has been shipped, the shipment information will be available on the website for you. You are able to view this information by logging onto the www,giggear,com.au website by using the user name and password provided at registration. Your user name and password will be your access key to all your current and past orders history.
Prices
The price payable by you for the Products will be indicated on your Order Confirmation and is inclusive of goods and services tax as per rates established by the Australian Government. All prices are in Australian dollars.
Your Invoice
We will post your Invoice to you at the billing address indicated on your Order when we ship your Products to you. Your Invoice will be your proof of purchase.
If you are paying by credit card, GigGear Australia Pty Ltd will appear on your financial institution statement as the company you have paid for your products and services.
Delivery of Your Products
Unless otherwise agreed by us, we will deliver your Products to the delivery address indicated on your Order.
If no-one is available to take delivery of your Products, our carrier will leave a card requesting you to telephone and arrange a suitable time and date for delivery.
Orders with multiple items will not ship until all items on the order are available for delivery, GigGear are happy to discuss payment options to part ship orders.
We will use our reasonable endeavours to send your Products to you within 5 working days of the date of receiving payment, however, we do not guarantee that we will deliver within this time frame.
If we are unable to deliver your Products to you within 14 days of receiving your payment, you will have the option to cancel your Order and you will be refunded immediately.
Telephone:
03 9720 2550
Address:
GigGear Australia Pty Ltd
Factory 18, 21 Barry Street
Bayswater VIC 3153
Australia
Insurance
Your products are insured against loss while in transit to you.
If you receive the product in poor packaging condition, you have the right to refuse acceptance. Once goods are received and accepted, no claims will be accepted as damaged by GigGear.
Your Right to Return the Products
Manufacturers warranty applies to new items where detailed in the item description
It is buyer?s responsibility to ensure that goods are suitable for their needs. Faulty or defective items must be notified to us within 2 days of receipt of goods either by telephone during business hours or email. Returns of faulty or defective items are to be made with 7 days of receipt of goods and only after obtaining a return authorisation number from ourselves. All returned goods must be double boxed with original packaging, factory sealed (if shipped so), unused, and with all manufacturer's packaging and blank warranty cards, instruction booklets and all other supplied accessories. Returned goods may be subject to refund or replacement with identical item.
Our Liability
These terms and conditions set out the full extent of our obligations and liabilities in respect of the supply of the Products and performance of the Services and there are no warranties, conditions or other terms that are binding on us except as expressly stated in the Contract. Any warranty, condition or other term concerning the Products or Services which might otherwise be implied into or incorporated in the Contract by statute, common law or otherwise (including without limitation any implied term as to quality or fitness for purpose) is hereby expressly excluded.
Notwithstanding above conditions, nothing in the Contract excludes, restricts or modifies any condition, warranty, right or liability implied into this Contract (including any condition, warranty, right or liability imposed by the Trade Practices Act 1974) where to do so is illegal or would render any provision of this Contract void.
Subject to Conditions above, we will not be liable under the Contract for any loss of income, loss of profits, loss of contracts, loss of data or for any indirect or consequential loss or damage of any kind howsoever arising and whether caused by tort (including negligence), breach of contract or otherwise.
Contacting GigGear
Feel free to send us an email if you have any questions about any related product you are interested in, or if you are having problems using our website. We take our customer feedback very seriously, so we appreciate your comments.
You can contact us:
by email : sales@giggear.com.au
or via our 'Contact Form' - click here.
Or via the following:
by post
GigGear Australia Pty Ltd
Factory 18, 21 Barry Street
Bayswater VIC 3153
Australia
by telephone
03 9720 2550
by fax
03 9720 2544
When contacting us please have your Order ID available to assist our response.
General
The Contract will be governed by the law of Victoria. Both we and you irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of that state.
The invalidity or unenforceability of any provision of the Contract shall not adversely affect the validity or enforceability of the remaining provisions.
Neither our failure nor your failure to enforce any term of the Contract constitutes a waiver of such term. Such failure shall in no way affect the right later to enforce such term.
We will not be liable for any loss or damage suffered or incurred by you arising from our delay in fulfilling or failure to fulfill or otherwise discharge any of our obligations under the Contract, to the extent that such delay or failure is caused by any circumstance beyond our reasonable control.
Defined Terms
In these terms and conditions:
"Accessory" means any ancillary Product;
"giggear.com.au Web Site" means the web site owned and operated by GigGear Australia Pty Ltd T/as giggear.com.au ABN 95 093 581 992 for customers in Australia and overseas at www.giggear.com.au
"Warranty" means manufacturer's standard warranty.
"Condition" means a condition contained in these terms and conditions;
"Contract" means these terms and conditions together with your Order;
"Invoice" means the invoice issued by us to you showing the price of the Products and which is your proof of purchase;
"Order" means an order placed by you in accordance with these terms and conditions;
"Order Confirmation" means the order confirmation issued by us to you indicating receipt of your Order;
"Product" means any product listed on the giggear.com.au Web Site which we agree to supply to you on these terms and conditions;
"Services" means any services relating to Products (including without limitation warranty and telephone support services) that we agree to supply to you on these terms and conditions;
"Order ID" means the order Id issued by us to you;
The Contract will be governed by the law of Victoria. Both we and you irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of that state.
Fraudulent credit card usage
GigGear shall not be held liable nor in any way responsible for fraudulent credit card usage on our website resulting in the subsequent payment and delivery products. GigGear will not be liable for refund of monies, in part nor full, should a purchase be made by persons illegally.
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Terms & Conditions
